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Admissions FAQ

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I finished my New Student Online Orientation but when I try to register for classes it says that I didn't. Why is that?


The New Student Orientation (NSO) at ECC consists of 3 parts:

  1. Watching an online orientation, at the end of which you will take a quiz and will be prompted to schedule a meeting with an academic advisor.
  2. Scheduling a meeting with an academic advisor.
  3. Talking to an advisor, either in person or over the phone.

If you have not finished all of the above-mentioned steps, your NSO in the system will be marked as "Incomplete".

If you are certain that you went through the entire orientation and finished every step but you are still unable to register, contact our AccessECC help desk at 847-214-7570 or via email


Admissions & Recruitment

Building B, Room B110
Fax: 847-608-5458